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Avon Guarantee, a cornerstone of our business since 1886, ensures that
all our Customers are completely satisfied with each Avon purchase. It
states: If for any reason whatsoever an Avon product is not found to be
satisfactory, it will be cheerfully exchanged or the full purchase price
will be immediately refunded upon return. *
For the Customer, all products must be returned, along with the Customer
Invoice, to the Independent Sales Representative within two (2) months
from the delivery date. No exchanges or refunds will be given after the
Our Guarantee is NOT meant to cover:
• Products that have been substantially used;
• Containers broken or damaged through accidents;
• Large-scale, excessive returns *;
• Pierced earrings, panties and tights, for hygienic reasons cannot be returned;
• CDs, DVDs and Videos cannot be returned unless they have a manufacturer’s defect
TOYS are fully tested for safety according to Canadian
regulations. However, it is recommended that parents make the final
decision as to the suitability of the toy for their child.
Please carefully examine your products when they are delivered to you.
Due to a recent increase in returns from customers, I have to point out
the Avon guarantee again. I wish to always honour the Avon guarantee
but since I must pay for each return myself, there will be a flat $5 fee
for excessive returns, so I can continue to do business.